The Essence of Refinement

About Us

Welcome to Velar Hospitality—where every journey is elevated by our passion for excellence. As a new name in the industry, we bring a bold vision: to redefine exceptional stays across the length and breadth of India. At Velar Hospitality, we offer more than just an accommodation —we create a refined sanctuary designed for comfort, safety, and indulgence. Whether you’re traveling with family to create unforgettable memories or visiting for important business milestones, our spaces blend luxurious elegance with the reassuring warmth of home. Our journey begins today, with a promise to become India’s most loved hospitality destination tomorrow.

Full Refund

Guests may cancel their reservation free of charge up to 03 days (72 hours) prior to the scheduled check-in date.

Partial Refund

Cancellations made within 02 days (48 hours) of the check-in date will incur a cancellation charge of 50% of the total booking amount.

No Refund

Cancellations within 24 hours of check-in or no-shows are non-refundable.

Early Departures

Guests departing earlier than scheduled will not be refunded for the remaining nights.

Special Promotions

Bookings under special promotional or discounted rates are non-refundable unless stated in the promotion terms.

Changes to Reservation Dates

Date changes are subject to availability and may incur additional charges or rate adjustments.

Non-Refundable Rates

Some rates or packages may be non-refundable regardless of the cancellation date; these will be noted at booking.

Group Bookings

Refund policies for group bookings may vary. Please refer to your group contract for specific terms or contact our team for details.

Force Majeure

In case of unforeseen events such as natural disasters or government restrictions, HotelHorizon reserves the right to offer alternative solutions in place of refunds, subject to policy adjustments.

Processing Time

Refunds may take up to 7-10 business days to process, depending on the payment method and financial institution.